December 9, 2019

The 3 key skills that every business analyst must have

By Lau

The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice.”

— Brian Herbery

The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice. Click To Tweet

When the idea of learning a new skill comes to our head, the majority of us think about the knowledge we have to acquire in order to be able to perform the tasks this new skill will require, but we almost never think about the abilities we need to have to do these tasks. In this post, you will learn the main three skills that you must have as a business analyst. Let’s see what they are about.

1. Communication skills.

This is not only about oral but also written skills. Companies will expect the best candidate to be the intermediary managing the relationship between the client and the software development area.

The characteristics that will make a good communicator are:

Oral communication

  • Precision when it comes to expressing ideas.
  • Emotional management when it comes to discussing a point of view.
  • Good listening when opinions are being expressed by others.

Communication is one of the best BA strengths.

Written communication

  • The clarity to get your ideas across.
  • Precision to avoid ambiguities.
  • Grammar to be well understood.
  • Punctuation used to properly express the desired meaning.

2. Analytical capacity.

Here is where creativity must occur. To analyse is the act of processing the client requirements that you previously gathered and creating the best solution to solve the given problem.

In other words, the analytical capacity is what allows the business analyst to turn the gathered requirements into a solution design.

3. Relationship management.

The ability to manage relationships effectively is what companies most appreciate from a BA, because through it they can gain engagement with their clients. This ability comes together with the communication skills but it also implicates some other important characteristics such as:

  • Being flexible.
  • Being understanding.
  • Being sympathetic.
  • Being punctual.
  • Being positive.

Skills are abilities that can be either learned or inherent.

You might also like to read about how to improve the 3 more important skills.

And don’t forget to download the BA Methodology where you will learn how to execute the business analysis tasks in a professional and efficient way, even if you have no experience.

See you next soon 😉